Terms of Service

Please read these terms carefully before using EmailToDOC

Last updated: September 17, 2025 | Effective: September 17, 2025

Agreement to Terms

By accessing or using EmailToDOC, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our service.

1. Service Description

EmailToDOC ("the Service", "we", "us", "our") is a web application that converts email files (.eml, .mbox, .msg, .pst, .ost) into PDF format. The Service offers both client-side processing (privacy-first) and server-side processing (for complex formats).

Service Features:

  • Client-side email processing (.eml, .mbox files up to 50MB)
  • Server-side processing (.msg, .pst, .ost files up to 500MB)
  • PDF generation with customizable options
  • Email preview, sorting, and selection
  • Automatic file deletion (server-side processing only)

2. Acceptable Use

You MAY:

  • Use the Service for legitimate email archiving and document creation
  • Convert your own email files or files you have permission to process
  • Use the Service for personal, educational, or business purposes
  • Share generated PDFs as per your own discretion and legal obligations

You MAY NOT:

  • Upload files containing illegal, harmful, or malicious content
  • Process emails you do not own or lack permission to access
  • Attempt to reverse engineer, hack, or compromise the Service
  • Use the Service to violate any applicable laws or regulations
  • Upload files exceeding the stated size limits
  • Use automated tools to overwhelm or abuse the Service
  • Violate privacy rights of individuals whose emails you process

3. Privacy and Data Handling

Client-side Processing

  • • Files never leave your browser
  • • Complete privacy and security
  • • No server-side storage
  • • Recommended for sensitive content

Server-side Processing

  • • Temporary upload (15 minutes max)
  • • Automatic deletion guaranteed
  • • Required for .msg, .pst, .ost files
  • • Encrypted in transit and at rest

Important: You are responsible for ensuring you have the legal right to process and convert the email files you upload. This includes respecting privacy laws, company policies, and individual privacy rights.

4. Limitations and Disclaimers

Service Availability

We strive to maintain 99% uptime but cannot guarantee uninterrupted service. Maintenance, updates, or technical issues may cause temporary unavailability.

File Processing

  • We cannot guarantee successful processing of all email formats
  • Corrupted or non-standard email files may fail to convert
  • PDF output quality depends on the original email formatting
  • Some attachments may not be included in the final PDF

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

5. Limitation of Liability

IN NO EVENT SHALL EMAILTODOC, ITS OWNERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid for the Service (which is currently $0 as we offer a free service).

6. Intellectual Property

Your Content

You retain all rights to your email files and generated PDFs. We do not claim ownership over your content and will not use it for any purpose other than providing the Service.

Our Service

The EmailToDOC service, including its design, code, features, and trademarks, are owned by us and protected by intellectual property laws. You may not copy, modify, or redistribute any part of the Service without permission.

7. Advertising

Our Service is supported by advertising through Google AdSense. By using the Service, you agree to:

  • View advertisements displayed on allowed pages (landing, pricing, results)
  • Accept advertising cookies if you consent to them
  • Understand that ads are contextual and not based on your email content

Ad-Free Content: No advertisements are shown on pages where you upload, preview, or process your email files. Ads appear only on general informational pages.

8. Termination

We reserve the right to terminate or suspend access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, third parties, or the Service itself.

You may stop using the Service at any time. Upon termination, these Terms will remain in effect regarding your prior use of the Service.

9. Changes to Terms

We may revise these Terms from time to time. The most current version will always be available on this page with the "Last updated" date. Material changes will be communicated through the Service or other reasonable means. Continued use after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the Service will be resolved through binding arbitration or in courts of competent jurisdiction.

Contact Information

If you have questions about these Terms of Service, please contact us: